Our doughnuts have a shelf life of 10 days from DATE OF SHIPPING at room temperature. If you don't plan to eat the doughnuts within 10 days of the shipping date, it is best to store them in the freezer. We recommend thawing the doughnuts a day prior to consumption, but you can microwave your doughnuts straight from the freezer if need be. Microwave one doughnut at a time for 30 seconds to 1 minute, flipping the doughnut half way through. Please refer to your order confirmation to see when your order is slated to ship!
We ship via USPS Priority as "Perishable" goods. Please allow for 1-5 business days (once shipped and you receive a shipping confirmation) for arrival. Please note that this varies depending on your local USPS office. The shipping charge will be a $7.99 - $8.99 (depending on your location) for USPS priority shipping, remember these are gourmet and perishable goodies!
(ONLY Continental US, Alaska & Hawaii)
***At this time we cannot ship to APO/FPO addresses ***
Due to the fact that our doughnuts are perishable items, they cannot be returned. Our goal is for every customer to fall in love with our doughnuts, but we understand that doesn't always happen. If you don't like our doughnuts due to personal taste preference, we cannot offer a refund. If there is a damaged product or your order isn't sent to you as described, we will absolutely address on a case by case basis. Please email us at firstname.lastname@example.org.