FAQ

What makes these doughnuts different from Dough Bar doughnuts?
Great question! Our Doughnut Club doughnuts are not protein-packed or macro-conscious like our original Dough Bar Doughnuts. These are "cheat day" doughnuts, and they're a delicious dessert indulgence.

What’s so special about these doughnuts anyway?
These are hand-crafted, gourmet doughnuts that taste UNBELIEVABLE. We also ship them all over the country, so you don't have to be a Fort Collins local to enjoy them! That said, if you are a local, please stop by and say "hello!" Our doughnuts can be purchased from our flagship storefront. 

NOM, I can't wait! I placed an order from the online store. When can I expect my order to arrive?
Your order will typically ship on the Monday after the order is placed, but you can always find the current shipping date atop our website when when you place your order. Your shipping date can also be found in your order confirmation email. Once your order ships, you can expect it to arrive later that week, depending on your local USPS office.

What is the shelf life of your doughnuts?
They will be fresh for 10 days from the date of shipment at room temperature. If you do not plan to eat them within 10 days of the shipping date, you may freeze them for up to 3 months. From frozen, we recommend thawing them a day prior to consumption, but they can be heated as follows: microwave one doughnut at a time for 30 seconds to 1 minute, flipping the doughnut over halfway through cooking time. 

How do I eat my doughnut?

  1. Open the package and smell the sweet freshness
  2. If you've chosen to freeze the doughnut and opted not to let it thaw, microwave or 30 seconds to 1 minute, flipping halfway through
  3. Open your easy-tear glaze packet and drizzle to perfection
  4. Take a picture and tag us on Instagram @doughnutclub_
  5. Ready, set, devour!

Do you offer free samples or discount codes to first-timers?
Not at this time, but we have frequent opportunities for product giveaways and promotional discount codes on our social media pages! Follow us on Facebook and Instagram (@doughnutclub_).

Are the doughnuts themselves different flavors, or are they all the same flavor until you add the glazes and toppings?
Regardless of what you order, the base doughnut for every flavor is the same. Different flavors come with different glazes and/or toppings, packaged separately for a customized experience and DIY fun. Of course, our plain doughnuts arrive plain without toppings or glazes. 

What is your "return policy"?
Due to the fact that our doughnuts are perishable items, they cannot be returned. Our goal is for every customer to fall in love with our doughnuts, but we understand that doesn't always happen. If you don't like our doughnuts due to personal taste preference, unfortunately we cannot offer a refund. If there is a damaged product or your order isn't sent to you as described, we will absolutely address on a case by case basis. Please email us at info@doughbardoughnuts.com

I live in/near Fort Collins! Can I come to the headquarters and buy doughnuts there?
Absolutely you can! For the first time ever, we have a storefront where our products can be purchased. Please stop by! We’d love to see you!